18K WATCHES — Private Client Confidentiality & Data Protection Policy
1. Private Salon Confidentiality & Zero Third-Party Disclosure
18K WATCHES operates under strict Swiss and European private client confidentiality standards. Client names, delivery coordinates, wrist sizing specifications, and WhatsApp 4K QC video dossiers are encrypted and used exclusively to fulfill your horological allocation and insured armored courier dispatch. We never sell, rent, or disclose client records to third-party marketing entities.
2. Non-Custodial Digital Asset & Escrow Settlement Privacy
All settlements conducted via Private Client Escrow, International Bank Wire (SWIFT / SEPA), or direct digital assets (USDT, USDC, BTC, ETH) are processed through isolated private client ledgers. Upon signed courier delivery and completion of your 14-day inspection window, temporary shipping labels may be purged upon client request.
Every timepiece curated by 18K WATCHES is CNC-machined from solid 18-Karat Gold (Au750) or 950 Platinum and undergoes three mandatory laboratory verifications prior to dispatch: Mettler-Toledo analytical gram weighing, Fischer XRF non-destructive elemental spectroscopy, and 6-position Witschi Chronoscope timing.
1:1 Gravimetric Parity (108g – 282.4g)
Each watch matches the exact physical mass of its Geneva reference on a calibrated Mettler-Toledo laboratory scale.
Pre-Shipment 4K QC & Private Client Escrow
Receive a personalized 4K video of your timepiece on a Mettler-Toledo analytical scale and Witschi Chronoscope prior to final settlement and insured dispatch.
Client Frequently Asked Questions
Does 18K WATCHES share client allocation records with any third parties?
Never. Client identity and shipping details are shared strictly with the bonded armored courier (DHL Express Vault / Malca-Amit / Brink's) for insured delivery.
Are my 4K QC scale and XRF videos kept private?
Yes. Serial-specific pre-shipment 4K QC videos are transmitted privately to your WhatsApp number (+1 305 724 0661 desk) and are never published publicly with client identifiers.
Can I request permanent deletion of my communication history after delivery?
Yes. Contact our Private Client Desk at any time to request immediate archival purge of your shipping coordinates while retaining anonymous serial warranty coverage.